HandleMyCalls


Smart website chat assistant

Website visitors need to learn and do more?

Pico handles the website chat conversation for you.

Learn More and see Pico Web in action...

Sample web chats

  • A visitor asks about paving and retaining walls, then books a site visit.

  • A visitor reports a leaking kitchen tap and requests an urgent callout.

  • A visitor checks Friday availability and books a haircut and beard trim.

  • A visitor asks for a table for four tonight at around 7:30 pm.

  • A visitor queries invoice 3347 and asks the office to call back.

  • A visitor asks about next Saturday's bay cruise for four adults.

The problem

No one available to answer the chat.

Pico handles website conversations using your business knowledge and services, then sends you the details you need to respond or act.

From chat to useful next step.

We configure Pico around your business. You decide what it knows, what it can tell visitors, what details it should collect and where the outcome is sent. Pico uses the business knowledge and rules you approve.

  1. 01

    A visitor starts a chat

    Pico greets them on your website in your business name and starts the conversation.

  2. 02

    Pico handles the conversation

    It answers questions, understands requirements, and gathers essential details—like contact info, messages, booking requests, orders, and quote specs.

  3. 03

    You get the outcome

    A clear email and/or SMS puts a smart summary straight onto your device. No unanswered chats or enquiries left waiting.

  4. 04

    One tap to reply

    The visitor's contact details are right there for you to reply or call back.

Built for real work

Not just a message taker.

Pico can use your product, service and process knowledge to handle much more than a basic message.

ENQUIRIES

Capture the whole job

Visitor contact info, callback number, and job specifics collected in a natural web chat.

CONTROL

You stay in charge

You stay in control of Pico’s approved facts, business rules and notification destinations.

You may also be interested in

Pico for your phone Pico answers your incoming calls the same way — in your business name, with the details sent straight to you.

Contact us

After the interaction

Sample Email or SMS issued to business owner after each web chat.